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6 Useful tips to sell WiFi to event and conference organizers

event wifi

 

If you want to sell Wi-Fi services to event venues, congress centers, conference organizers, exhibitions, event planners and PCOs, use this quick reference guide to help you achieve your success!

 

1. FOCUS ON KPI MEASUREMENT

 

Measure the results you are able to deliver. Focus on Wi-Fi return on investment. 

Thanks to Wi-Fi, you have lots of valuable data about people attending a conference or a sponsorized event:

  • Number of impressions and clicks on video and image advertisements
  • Number of views and clicks on the event landing page. The landing page includes offers, promotions, useful info, event agenda and call to actions
  • Personal info about everyone that connects to the Wi-Fi: e-mail address, phone number, gender, age, hometown, etc…
  • Heatmap of the floorplan: you can understand how many visitors were in a specific area of the location (e.g. near a sponsor’s exhibiting area) and for how long they stayed. Anonymous detection of devices is active even if they don’t connect to the Wi-Fi
  • Number of people downloading the event app
  • Number of social actions and Likes generated by WiFi

Compare Wi-Fi data with the information of people that registered to the event: discover contradictions, gaps or strenghten your stats with up-to-date information. Help organizers to intercept trends before their competitors, through data analyzis.

 

2. GENERATE SOCIAL ENGAGEMENT: CONSIDER EVENTS AS COMMUNITIES

 

Marketing costs to promote an event can be very high. Help marketers generating an active community of users, by generating social actions and Likes through WiFi!

  • Generate LIKES for brands sponsoring the event, through the Wi-Fi
  • Generate POSTS about the event
  • Generate check-ins at the event venue
  • Pick up the Twitter feed of the event and publish it in the landing page to which the user is redirected after authentication

3. GENERATE NEW SPONSORSHIP AND ADVERTISING OPPORTUNITIES

 

Leverage the power of the Wi-Fi captive portal to generate new sponsorship and advertising opportunities.

  • Show video and image advertisements to event attendees before the authentication phase
  • Create sponsored SSIDs: the splash page will show the brand logo and a text, to announce that WiFi is offered by a sponsor company
  • Create a customized, branded landing page with useful info about the event, the conference agenda, the Twitter feed… and configure the Wi-Fi to redirect people to it, after authentication
  • If there’s an event mobile APP, redirect to the download after authentication
  • Get e-mail addresses and personal information to send promotions after the event
  • Get phone numbers for follow-ups

 

 

4. FOCUS ON INTERNATIONAL EVENTS AND B2B EVENTS

 

Highly effective WiFi is the #1 issue for planning professionals and business conference attendees today. International delegates need to stay connected now more than ever, while they’re abroad, and many of them attend conferences with multiple wireless devices.

 

5. MAKE THINGS EASY, RESPECT DEADLINES, KEEP COSTS IN LINE

 

Congress organizers love reliable and flexible suppliers. If you want to achieve success in market, there are three rules:

  • Make things easy. The user flow to authenticate should be simple. If the WiFi is working and everything’s going smooth… You did your job!
  • Respect deadlines.Break this rule and you won’t work again in the events sector!
  • Keep costs in line and respect terms and conditions of your contract. Costs should be clear and transparent.

6. LEVERAGE YOUR RELATIONSHIPS WITH AGENCIES

 

Engaging with an agency that has strong industry and local relationships will help ensure you better deals.

WiFi interoperability and Wi-Fi Alliance – The Case For WLAN Interoperability 

About WiFi interoperability and the Wi-Fi alliance

Lee Badman, Network Engineer & Wireless Technical Lead within a private university, published The Case For WLAN Interoperability”, an article about the historical, actual and future role of the Wi-Fi Alliance.Lee Badman - WiFi Interoperability and WiFi Allience

Lee thinks that the Wi-Fi Alliance should strive to guarantee full compatibility and WiFi interoperability between devices. Many consumer devices and popular gadgets, like Google Glass, don’t support wireless security. As we move to the IoT, defragmenting the landscape of modern wireless is crucial.

Keith Parsons answered to Badman’s post by moving the responsibility on WLAN professionals. He says that the Wi-Fi Alliance is composed of individual member vendors, that do not really want interoperability.

“I think as Wireless LAN Professionals – we need to organize a bit better, and put some pressure on the Wi-Fi Alliance to step up, and take their chosen role and actually TEST client devices to meet more stringent enterprise-class requirements,” said Keith.

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5 ADVANTAGES OF WI-FI ADVERTISING

5 ADVANTAGES OF WI-FI ADVERTISING

ADS Average Daily Viewers

5 ADVANTAGES OF WI-FI ADVERTISING


Marketing agencies are exploring Wi-Fi as the new channel for advertising and lead generation.

With Wi-Fi advertising, it’s easy to target a profitable niche of users with customized advertisements and promotions, based on historical and real-time data of the network.

 

Here are the 5 main advantages of using Wi-Fi advertising: 

 

1. Specializing vs generalizing

Thanks to Wi-Fi advertising, you can target very specifically a niche of users with personalized messages. You have no competitors and you can focus of what really matters for your users.

No more generic adv on horizontal websites that are not relevant to your target.

 

2. Better reputation

Customers are not annoyed by your advertising. They willingly share your offers, like your Facebook page, check-in at your place.

 

3. Sending relevant messages to the right audience, in the right location, at the right moment

Your adv targets the right audience, in the right place, at the right time:

  • in-store promotions: target your customers while they are in your store and they are ready to buy
  • birthday offers: trigger messages with special offerts to users in your database on their birthdays
  • real-time adv, during events: change your image adv or your video adv during events

 

4. Identify trends before your competitors

Try different ads, check the results of your campaigns, and identify trends before your competitors thanks to Wi-Fi data.

If a new segment of users is growing, target your ads to them.

You will capitalize new opportunities before your competitors!

 

5. Build relationships and loyalty

Wi-Fi data shows how many new and returning customers and visitors you have. Target them with personalized ads and engage them with customized email to make them come back and buy more.

 

Video advertisements: how to track views and minutes watched

THE YOUTUBE ANALYTICS TOOL

YouTube Analytics is an easy tool to monitor the results of your videos, overtime and real-time.

Reports include the number of views that a single video had, with the number of minutes watched from your entire audience.

Two other metrics could mean to you: the “Average percentage seen” (did people see 25%,50%, or 99% of your video?) and the “Average view duration“. In this case, it’s 1 minute and 10 seconds (January 2015) of my 2 minutes video.

Youtube collects tons of data. Other interesting metrics are:

  • Geography (if your video is available only to Wi-Fi users, it’s not relevant; instead, if you publicly host the video on Youtube this is relevant because shows the countries with a most engaged audience
  • Demographics of your audience (available only if the video had a lot of views)
  • Playback locations: you can see if your views come from the Youtube portal or from an embedded player (for example, the Youtube video that you embedded in Tanaza Splash Page)
  • Devices: segment users by device (computer, mobile phone or tablet) and operating system
  • Absolute and relative audience retention: see when users leave the video player and discover how you can improve your video
  • Channel’s analytics: analyze your general performance

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A free and easy way to track results of an image advertisement

 

 

TRACKING IMPRESSIONS AND CLICKS OF AN IMAGE ADVERTISEMENT

One of the main advantages of every online advertising channel is the measurability of results.

When a company invests money in advertising, the goal is to target the right people, convert them into customers, have a positive ROI.

Media outlets, communication agencies, and large adv investors need to manage thousands of different ads, in different formats, event rich-media ones, and they need a large number of real-time reports. To be efficient they necessarily have to use a professional (and often expensive) AD server.

In the case of Wi-Fi local hotspots, there’s no actual need for an AD server. With a simple, free, online tool like Bit.ly, you can track your ADV results without spending a penny!

 

HOW TO TRACK AN IMAGE ON BIT.LY:

1) Sign up or log in to your bit.ly account

2) Paste a long URL (of an image that is hosted on your website) to shorten it

3) Copy the shortened URL

 

When you log in to your account, you see the list of the URLs that you shortened, and you see for every image the traffic and the number of sharings. You then see how many views your image had, and at which time of the day (by each day, week, last 14 and 30 days, all-time).

 

In the following example, the selected image had 3 clicks in the last 24 hours, all of them at 12PM.

In the following example, you uploaded 2 images, and they had 4 total clicks (in the past 7 days). In the last hour you had 2 clicks (12.26 PM, 1.02 PM). Both are from the direct source (Wi-Fi splash page) and from Italy (because we are testing this tool from Italy).

If you want to know which device the user owns, you can do it using the “Audience Discovery – Insights” tools by Bit.ly (coming soon, only for Premium Accounts) – but this won’t be for free.

In Bit.ly free edition, you have a limit of 10,000 shortened links (that means: 10,000 advertisements!).

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